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Hotel · Mexico City · Federal District

Holiday Inn & Suites Mexico Zona Reforma By Ihg

A central base in Mexico City's Zona Rosa, with spacious rooms and a staff praised for going out of their way.

  • Central Zona Rosa location
  • High guest ratings for rooms and service
  • Parking available on site
8.4 Great 180 reviews Booking.com 8.4 · 180 reviews

About

Holiday Inn & Suites Mexico Zona Reforma By Ihg

Holiday Inn & Suites Mexico Zona Reforma By Ihg sits in the Zona Rosa, a lively district in Mexico City's Cuauhtémoc borough. The hotel offers straightforward comfort with a range of room types, from standard rooms to two-bedroom suites, each equipped with air conditioning and coffee-making facilities. Guests can take advantage of an on-site restaurant, bar, fitness centre, and business facilities.

The property earns consistently strong marks from guests, with particular praise for its rooms (9.1) and staff (9.0). Its central location puts visitors within easy reach of the area's restaurants, shops, and cultural sites, and the 24-hour reception and luggage storage add practical convenience for travellers.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Rooms that impress — Guests rate the rooms highly, noting comfortable beds, climate control, and in-room safes.
  • Staff that go the extra mile — Reception and service teams are frequently described as friendly and accommodating, even helping with luggage storage.
  • Location in Zona Rosa — The hotel is central, close to restaurants, shops, galleries, and a 10-minute walk to the subway.

Worth weighing

3 to weigh
  • Value rating is lower than rooms or service — While guests like the property, the value score (8.5) trails its top marks, suggesting some may find the price high for what's offered.
  • Potential language barrier — A couple of reviews mention staff mostly speak Spanish, which could be a hurdle for non-Spanish speakers.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for travellers with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard King Room

  • 1 King-size bed and 1 Sofa bed
  • Coffee machine
  • Air conditioning

Queen Suite Two Queen Beds

  • 2 King Size Beds
  • Coffee machine
  • Air conditioning

Standard Room

  • 1 Single bed
  • Coffee machine
  • Air conditioning

Standard Queen Room

  • 1 King-size bed
  • Coffee machine
  • Air conditioning

Executive Suite Non-Smoking

  • 1 King-size bed
  • Coffee machine
  • Air conditioning

King Suite Balcony

  • 1 King-size bed
  • Air conditioning

Two-Bedroom Suite

  • 1 King-size bed
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Dining & Drinks

  • Restaurant
  • Bar/Lounge area
  • In-room breakfast
  • Children's menu

Services

  • 24-hour reception
  • Room service
  • Laundry
  • Dry cleaning
  • Car hire
  • Tours/Ticket assistance
  • Currency exchange
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying

Wellness & Leisure

  • Fitness centre

Room Comforts

  • Air conditioning
  • Heating
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock

Accessibility & Safety

  • Rooms/Facilities for disabled
  • Toilet for disabled
  • Bathroom for disabled
  • 24-hour security
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Safe deposit box

Family & Children

  • Cots

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 180 reviews

Guest-rated 8.4/10 from 180 reviews

Booking.com · 8.4 · 180 reviews
8.4Verified guest

“Simple hotel in a perfect, central location close to everything, with very friendly staff. The traditional building has rooms on the second floor. Nearby are great restaurants, shops, a gallery, and an all-day restaurant with excellent Mexican dishes, plus many local cafes.”

8.4Verified guest

“The stay was very comfortable, and it's just a 10-minute walk from the subway.”

8.4Verified guest

“Most of the staff were wonderfully nice and accommodating.”

8.4Verified guest

“Perfect cleanliness and excellent facilities. The location was ideal in the fine Zona Rosa area. Easy access to transport and ample parking. Staff were helpful despite mostly speaking Spanish, and they held our luggage until our evening departure with a smile.”

8.4Verified guest

“Rooms are nicely equipped with climate control, a private safe, and a multi-channel TV.”

8.4Verified guest

“During our recent trip to Mexico City, we stayed at a hotel that was pretty good in every way. A cute staff greeted us and made us feel at home from the moment we arrived.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Zona Rosa: The hotel sits in the heart of Zona Rosa, a district known for its restaurants, shopping, and nightlife. Guests mention a gallery and an all-day restaurant with Mexican dishes nearby, as well as many local cafes.

Getting around: The subway is about a 10-minute walk away, making it easy to reach other parts of Mexico City.

Calle Londres 15, Col. Juarez, Mexico City, Federal District, 06600, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:00-23:59
Check-out
By 13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
32 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 16:00 to 23:59, and check-out is by 13:00.

Does the hotel have parking?

Yes, parking is available on site.

Are pets allowed?

No, pets are not allowed at this hotel.

Is there a fitness centre?

Yes, the hotel has a fitness centre.

Does the hotel offer airport transfer?

The hotel offers car hire, but airport transfer is not mentioned in provided information.

The bottom line

Holiday Inn & Suites Mexico Zona Reforma By Ihg earns its strong reputation through high-scoring rooms and service, all in a central spot that makes exploring Mexico City easy. While value and language could be minor considerations, the overall experience is consistently positive for travellers who prioritise comfort and location.

8.4A solid, well-rated choice for a central Mexico City stay.

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